Ledger.com/Start® | Getting started — Ledger Support
If you have recently purchased a Ledger hardware wallet, the first step is to visit Ledger.com/start, the official onboarding portal designed to help users securely set up their device and manage cryptocurrency assets. This setup page provides access to Ledger Live software, security instructions, firmware updates, and account management tools. Using the official setup process is essential because it helps protect users from phishing websites and counterfeit applications.
When you access Ledger.com/start, you will be guided through the installation of Ledger Live, the official application used to manage your crypto portfolio. Ledger Live allows users to send and receive cryptocurrencies, monitor balances, install blockchain applications, and update device firmware. The software is available for Windows, macOS, Linux, Android, and iOS devices. Always download Ledger Live through the official setup process to ensure authenticity and security.
After installing Ledger Live, the next step is initializing your Ledger device. During setup, you will create a PIN code that protects access to the hardware wallet. The device will then generate a unique 24-word recovery phrase, which serves as the backup for all crypto assets stored on the wallet. This recovery phrase must be written down and stored offline in a secure location. Anyone with access to these words can control your funds, making proper storage extremely important.
Once initialization is complete, Ledger Live allows you to install cryptocurrency applications directly onto the hardware wallet. Each supported blockchain, such as Bitcoin or Ethereum, requires its own application. Users can add accounts, generate wallet addresses, and begin receiving digital assets after installing the necessary apps. The process is designed to be beginner-friendly while maintaining enterprise-level security standards.
Security remains the primary reason for using Ledger hardware wallets. The private keys used to access cryptocurrency remain stored offline within the device, significantly reducing exposure to malware and online threats. Community discussions frequently emphasize one important rule: never enter your recovery phrase on any website, form, email, or application. Legitimate Ledger services will never request your 24-word phrase online.
Users should also verify that they are visiting the genuine Ledger domain before downloading software or following setup instructions. Fraudulent websites often imitate Ledger branding in an attempt to steal recovery phrases and digital assets. Entering the official URL directly into your browser is considered a best practice for avoiding phishing attacks.
In summary, Ledger.com/start serves as the official gateway for setting up a Ledger hardware wallet securely. By following the guided onboarding process, installing Ledger Live, safeguarding the recovery phrase, and adhering to security best practices, users can confidently manage and protect their cryptocurrency holdings.